LAZAR Automotive Practices provides a complete portfolio of content and services to support customers and partners in the market along the entire life cycle.

Supplier – OEM Collaborating

  • Scheduling Agreement processes with Forecast Delivery Schedule
  • Summarized JIT call & Sequence JIT call
  • Self-billing process management, and Super-session
  • Warehouse Management, Handling Unit Management, Packing, and Quality Management
  • OEM and Supplier Collaboration on Engineering Change Management
  • External Service Provider/Logistics Service Provider Management
  • Scheduling with Consignment Store

After Market Service & Warranty Management

  • Warranty Processing with pre-crediting & post-crediting
  • Recall and Warranty Processing
  • Warranty Processing with Authorization
  • Service Parts Order Fulfillment

Vehicle Management

  • Make-to-order process in VMS with of vehicle configuration
  • Vehicle Management System Integration with CRM

Automotive CRM

Automotive CRM from LAZAR and powered by SAP provides a single view of customer information accessible across your automotive enterprise. Lower call center operating costs and increases call center efficiency. Boost customer satisfaction. Improve customer loyalty. LAZAR can help optimize automotive CRM to bring significant value to your organization.

Automotive design solution

The automotive design solution can help vehicle manufacturers and suppliers become more innovative to meet industry demands and increase profits. Learn how, through better automotive design processes, you can speed the development of new models more quickly and easily to achieve these goals.

Automotive Engineering Innovation Framework

Reduce product lead times and costs, and improve quality through the increased use of computer aided engineering (CAE) analysis and simulation. LAZAR has developed an expertise integrating solution framework for CAE that can help auto makers reduce design and analysis cycle time, and improve flexibility and efficiency of engineering IT.

Automotive supply chain management solution

Your automotive supply chain needs to be well connected to keep it running smoothly and efficiently. Lower inventory levels. Speed time to market. The automotive supply chain management solution from LAZAR can help you optimize asset utilization and create a supply chain that enables innovation.

Dealer management system solution

The automotive dealer management system solution can help automotive companies increase productivity with seamless communication between OEMs and dealers to improve order planning, warranty claim, spare parts ordering processes. Now you can build a competitive edge with a single point of access to aftermarket data.

LAZAR solution for SAP NetWeaver Business Warehouse

LAZAR solution for BI-BW from SAP is an easy-to-deploy, prepackaged solution for real-time analytics. This solution can help you access and analyze large volumes of business data, providing quicker access to management information for better day-to-day tactical and strategic business decisions.

Product lifecycle management integration and collaboration

To enable automotive design collaboration, speed time to market, streamline business operations and foster innovative product development, you need to eliminate application silos that hinder communication with designers, partners, suppliers and distributors. LAZAR can help to implement the PLM integration and collaboration solution.

Spare parts inventory management solution

Are your inventory costs too high? Do you have transparency on your spare parts inventory along the end-to-end delivery chain? LAZAR can help you reduce inventory expenses, improve customer service, decrease expediting costs and increase technician productivity with the spare parts inventory management solution.

Warranty and quality management

Are your warranty costs higher than one percent of your revenue? Do you have a high number of recalls? Do you have problem identification and resolution processes in place? We can help you improve warranty and quality management processes across the enterprise with early warning systems and remote diagnostic telematics.

LAZAR Automotive Value Chain

Engineering Procurement Manufacturing Sales & Distribution Customer Service Customers
New Product Development and Introduction
Life-cycle Data Management
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Supplier Collaboration
Strategic Sourcing
Operational Procurement and Inbound Logistics
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Enterprise Asset Management
Sales & Marketing
Brand and Customer Management
Vehicle Lifecycle Management
Vehicle Planning & Forecasting
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Customer Service
Warranty Management
Interaction Center
Service Parts Management
Enterprise Management & Support
Financial Analytics Operations Analytics Workforce Analytics
Financial Supply Chain Management Treasury Financial Accounting Management Accounting Corporate Governance
Human Capital Management
Talent Management Workforce Process Management Workforce Deployment
Corporate Services
Travel Management Environment, Health, and Safety Compliance Management Incentive and Commission Management Real Estate Management
Operations Support
Life-Cycle Data Management Project and Portfolio Management Quality Management Enterprise Asset Management Indirect Procurement Global Trade Services Global Trade Management
Engineering Procurement Manufacturing Sales & Distribution Customer Service Customers