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Take a look at the shifting dynamics between exploration and production, and at how new partnerships support shale growth.

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Read highlights from a Deloitte Center for Energy Solutions panel discussion on clean and renewable energy.

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This white paper focuses on the three interconnected mandates that are driving the evolution of clean energy in the United States: protecting the environment, creating jobs and enhancing national...

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Eighty-five percent of state energy regulators responding to an annual Deloitte survey expect the cost of residential electricity to increase next year.

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Gain an insight into how businesses view sustainability issues in this latest survey report from Deloitte.

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Currently, the economy continues to perform better than expected, although a few signs suggest that growth may be ready to downshift. The financial turmoil in Europe bears watching.

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CFOs need to carefully manage the type of financial guidance they provide to investors and analysts during an M ...

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The latest issue of Deloitte's Speaking of Securitization series outlines potential impacts from the REG AB proposal.

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This publication examines some of the challenges and issues companies have faced during their initial adoption of FAS 167, as well as provides an analysis of the impact consolidation may have had on...

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Toronto, Canada, Paris, France, June 9, 2010

Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, announced today that its subsidiary, Capgemini Canada (“Capgemini”), has signed a $650 million CDN (€500 million) contract extension to 2015 with Hydro One Networks Inc., a large North American transmission and distribution electric utility.

Capgemini will provide Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO) and Core Systems Support services to Hydro One in order to support their evolving business needs.  This contract extension demonstrates Capgemini’s in-depth knowledge of the utilities market and its industry-leading experience with technology implementations across North America.

The original contract between Hydro One and Capgemini was effective December 2001, and this current contract extension calls for Capgemini to continue to provide the following services in support of Hydro One’s business transformation and investment program:

• Business Process Outsourcing – a full scope of services including Source-to-Pay, Finance & Accounting,  settlements and customer service and billing as well as HR/Payroll
• Information Technology Outsourcing – Infrastructure Management and Applications Management services
• Core System Support – Implementation and optimization of Hydro One’s packaged core systems, including SAP among others.

“We’ve been collaborating with Hydro One on various technology initiatives for nearly 10 years, and we’re delighted to extend this strategic relationship with them,” said Ian Roy, vice president, Energy, Utilities and Chemicals, Capgemini. “By leveraging our global capabilities in the utilities industry, we’ve been able to transform our solution to meet the needs of the Hydro One business that result in efficient processes that support sustainable business performance and allow them to continue to deliver optimal services to their customers throughout Ontario.”

About Hydro One

Hydro One delivers electricity safely, reliably and responsibly to homes and businesses across the province of Ontario and owns and operates Ontario’s approximately 28,9000 kilometer high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities, and an approxmiately 123,500 kilometer low-voltage distribution system that serves about 1.3 million end-use customers and smaller municipal utilities in the province. Hydro One is wholly owned by the Province of Ontario.

More information is available at www.hydroone.com

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Toronto, Canada, Paris, France, le 9 juin 2010

Capgemini, un des leaders mondiaux du conseil, des services informatiques et de l’infogérance vient de signer - via sa filiale Capgemini Canada (“Capgemini”) – une extension de contrat d’un montant de 650 millions de dollars canadiens (500 millions d’euros) avec Hydro One Networks Inc., un des leaders du transport et de la distribution d’électricité au Canada.

Capgemini continuera de fournir à Hydro One jusqu’en 2015 des services de BPO, d’infogérance et de support aux systèmes informatiques centraux afin d’accompagner l’évolution des besoins informatiques de l’électricien. Cette extension de contrat témoigne de l’expertise de Capgemini dans le secteur des utilities et de sa capacité à mener des projets technologiques de grande ampleur en Amérique du Nord.

L’accord initial entre Hydro One et Capgemini remonte à décembre 2001. Selon les termes de l’extension de contrat qui vient d’être signée, Capgemini continuera de fournir à Hydro One une large palette de services pour accompagner son programme de transformation :

• Externalisation de processus métier : une gamme complète de services BPO couvrant les domaines des achats, de la gestion financière et comptable, de la relation client, de la facturation, des ressources humaines et de la paie.
• Infogérance : services de gestion des infrastructures et des applications.
• Support aux systèmes informatiques centraux: intégration et optimisation des systèmes centraux d’Hydro One (notamment ceux reposant sur des solutions SAP).

« Nous travaillons avec Hydro One sur plusieurs projets technologiques depuis maintenant près de dix ans et nous sommes ravis de la confiance que nous témoigne Hydro One et de poursuivre avec ce client prestigieux cette collaboration stratégique », souligne Ian Roy, directeur associé au sein du secteur Énergie, « utilities » et  chimie de Capgemini. « Grâce à notre expertise mondiale dans le secteur des utilities, nous avons réussi à développer de nouvelles solutions pour répondre aux attentes d’Hydro One. Les processus efficaces que nous avons mis en place soutiennent les performances du groupe à long terme et lui permettent de continuer à  fournir des prestations d’une qualité optimale à ses clients de l’Ontario. »

À propos d’Hydro One

Hydro One distribue de l’électricité de manière sure, fiable et responsable aux particuliers et aux entreprises de  l’Ontario. L’entreprise possède et exploite un réseau de distribution à haute tension de 29 000 kilomètres qui  alimente les grandes entreprises et les installations municipales, et un réseau de distribution à basse tension de 122,000 kilomètres qui alimente 1,3 million de clients et de plus petites installations municipales. Hydro One est  détenu entièrement par à la province de l’Ontario.

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Companies are operating in a sea of their own data. Many are just treading water, but some companies are swimming toward new forms of competitive advantage by using business analytics.

This paper lays out a timeline of upcoming changes that will likely require planning to manage potential financial impacts. A number of the Act's provisions hold potentially significant short- and...

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A former government executive and national leader in health care share their thoughts on health care reform and the important role state governments will play in effectively implementing health care...

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This report identifies the five most important priorities for enhancing property and casualty (P ...

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The deal will involve implementation, technical maintenance, and hosting of the new Customer Care and Billing (CCB) System for Futuro B. V., a shared service centre between five Dutch water companies.

The Netherlands, May 31, 2010 – Capgemini Netherlands B.V. (“Capgemini”), a subsidiary of Capgemini Group, one of the world’s foremost providers of consulting, technology and outsourcing services, has signed a €6 million deal with Futuro B.V. in two lots : “building and implementing” and “hosting and technical maintenance” for a Customer Care and Billing system based on SAPISU.

Futuro is a company of 5 Dutch drinking water companies. The deal strenghtens Capgemini’s position in the Dutch Utilities market. Under the closed contract, Capgemini will start with 3 out of the 5 Futuro companies and will build, implement, and host the Capgemini Water Template.

Capgemini’s Water Template is based on SAP-ISU (SAP’s Industry Solution for the Utilities Market). The deal will involve implementation, technical maintenance, and hosting of the new Customer Care and Billing (CCB) System for Futuro B. V., a shared service centre between 5 Dutch water companies. Under the contract, Capgemini will first start building and implementing the Water Template for water company Dunea. The go live date for Dunea is scheduled for January 2011. Waterbedrijf Groningen and Waterleiding Maatschappij Drenthe would go live on April 2011.

Commenting on the deal, Peter Stemerdink, Account Executive, Capemini Netherlands B.V. said, “Our knowledge of SAP and deep expertise in the drinking water market helped us to close the deal. It has allowed us to consolidate our position in the Dutch water market in a significant way.”

The deal will leverage Capgemini’s Rightshore® delivery model with a major part of the work - close to 40 percent – taking place in Mumbai, India, and comprising configuration management, and installing the SAP Solution Manager. Futuro B.V. will benefit from a standardized SAP-based landscape that would enable flexibility of the architecture and facilitates the integration of new functionalities in the future.

Peter Stemerdink added: “This is a flexible, future proof and easy to operate billing and CRM system.”

Commenting on the significance of the deal, Piet Jonker, CEO of Dunea and Director ad interim of Futuro B.V. said, “In Customer Care and Billing there are economies of scale. For that reason, the five water utilities have joined their efforts with Futuro. In Capgemini we have found a partner which can help us to reach our goal of delivering high quality service at low costs to our 1.6 million customers.”

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Companies are discovering hidden patterns that can guide their choices across the board. There are two paths forward if you want to drive performance this way: invest in tools or invest in talent.

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With a recovery tentatively under way, many executives are trying to ride the wave of short-term economic trends, making minor strategic adjustments to go farther, faster.

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